VA benefits
Disability, health care, education, pension and other benefit applications.
Military records assistance
Your DD Form 214 is the official summary of a period of active-duty service. Use this guide to request a replacement from the correct federal records office—without paying an unnecessary third-party fee.
Official source: Most veterans and eligible next of kin can request basic service records from the National Archives at no charge.
Do not use the routine process without identifying the emergency. The National Archives provides a priority procedure for urgent requests.
Start here
Choose one option. The page will show the most appropriate starting point.
Recommended starting point
We’ll point you to the appropriate official instructions. This tool does not collect or transmit personal information.
About the document
DD Form 214, Certificate of Release or Discharge from Active Duty, summarizes a service member’s active-duty service when they separate, retire or are released from active duty.
It commonly records service dates, character of service, rank, specialty, awards and other separation information. Earlier veterans may have a different separation document that serves the same purpose.
Disability, health care, education, pension and other benefit applications.
Eligibility for a national cemetery, burial flag or military funeral honors.
Veterans’ preference, licensing or proof of qualifying military service.
Veterans organization eligibility and personal or family recordkeeping.
Three official methods
Choose the method that works best for you. Use only official government websites and forms.
Recommended
The National Archives’ online system creates a customized request for the veteran or eligible next of kin.
Paper option
Download SF-180 if you prefer to submit the request by mail or fax or cannot complete the online process.
Some recent records
Some veterans with more recent separation dates may be able to download documents from their Official Military Personnel File through the Department of Defense.
Availability depends on whether your service repository has the document. A milConnect account is required.
Go to milConnectVA guidance says Marines who served from 1998 to the present and Coast Guard members who served from 2008 to the present may need to contact their personnel command. You may still submit through the National Archives, which can route the request.
Requesting another person’s record
Privacy rules depend on your relationship to the veteran and how long ago the veteran left military service.
For a deceased veteran, the National Archives recognizes these relatives as next of kin:
Include proof of death, such as a death certificate, funeral-home letter or published obituary.
Military personnel records become archival and open to the public 62 years after the service member’s separation from the military. Archival-copy fees may apply.
For separations less than 62 years ago, the public may receive only limited information unless the veteran or eligible next of kin provides authorization.
Priority requests
Clearly identify the emergency so the request reaches the correct priority process.
In eVetRecs, select Emergency Request in the Veteran Service Details section and provide the reason and deadline.
State the emergency in the "Purpose” section of SF-180 and fax it to the National Archives Customer Service Team at 314-801-0764.
Call the National Cemetery Scheduling Office at 800-535-1117. The scheduling office can work directly with the National Archives to verify service.
Protect your information
Your request may require a service number or Social Security number. Enter that information only through an official federal website or on the signed SF-180 sent to the correct records custodian.
Common questions
Basic requests from veterans, eligible next of kin and authorized representatives for non-archival federal records are generally free. Records that became archival 62 years after separation can have copying fees. Commercial record-retrieval companies may charge for a service the National Archives often provides at no cost.
VA states that when you submit an application for VA benefits, VA will request your DD Form 214 after receiving the application. You do not have to request it separately from the National Archives solely for that application.
Response time depends on the complexity of the request, availability of the record and workload. The National Archives asks requesters not to submit a follow-up before 90 days have elapsed because duplicate follow-ups can cause delays. Emergency needs use a separate priority procedure.
Allow about 10 days for the National Personnel Records Center to receive and initiate processing before checking the request status. Use the official status page, call NPRC Customer Service at 314-801-0800, or call toll-free at 1-866-272-6272. Staff are available from 8:00 a.m. to 4:00 p.m. Central Time on weekdays.
Many Army and Air Force personnel files from portions of 1912–1964 were damaged or destroyed. Alternate records may still be used to reconstruct service. Provide as much unit, discharge and entry information as possible.
A replacement copy does not correct the underlying military record. The National Archives directs correction requests to the appropriate service personnel command or service review board. DD Form 149 is generally used for military-record corrections, while DD Form 293 is used for a discharge review.
Free veterans assistance
VFW Accredited Service Officers help veterans navigate VA claims and benefits at no charge. They can explain what records may be useful, but the National Archives or the appropriate service branch is the official record custodian.
Official references
This page summarizes official federal guidance. Agency instructions control if requirements, contact details or processing procedures change.